A series of customizable
e-business solutions that address common business goals while leveraging your
existing I/T investments and best-in-class Internet technology.
E Center offers a range of key e-business solutions that address our clients'
most common business goals - business growth, operational excellence, and
technology agility by integrating industry leadership in technology, business
strategy, business process and user-focused design.
Whether you want to strengthen customer ties, reduce costs across the supply
chain, or increase employee productivity, E Center empowers your business to
leverage both your existing I/T systems and new Internet applications with
e-Business solution sets that can be tailored to meet your business objectives.
e- Bills - delivers personalized, electronic bills over the Internet.
This solution can reduce printing and mailing costs, provide new opportunities
for customers to access account information and support without interaction with
a call center, and deliver personalized and interactive advertising and coupons
at far less cost than traditional paper inserts.
Collaborative Planning- creates and facilitates processes, metrics,
and technologies among electronic trading partners on the supply chain. This
solution increases collaborative decision-making by linking suppliers and
customers in the creation of business plans, partnership agreements, promotion
plans, product forecasting, and replenishing plans.
e-Procurement - automates, streamlines and customizes a company's
operating resource purchasing process. This solution refers to a buyer-centric,
electronic catalog model that automates enterprise-wide purchases from end to
end.
Customer Automation - delivers customer service effectively and
efficiently through a Web-based informational site that provides customers with
the information they need fast. This solution provides cost effective 24/7
customer service, allowing you to serve customers uniquely, and more efficiently
and effectively by providing them the information they need, when they need it.
Virtual Business Community - provides a secure online workspace for
information dissemination and collaboration among customers and/or trade
partners and employees to share up-to-date information quickly and easily. This
solution helps organizations streamline business processes, realize operating
efficiencies and boost productivity.
Customer Relationship Management - provides applications and processes
for acquiring and retaining customers, and increasing profitability via
fundamental changes in marketing, sales and customer service. This solution
lowers cost of communication, improves accessibility and ease of doing business,
and reinforces and enhances your company's brand.
